is a senior aviation reporter at TPG who focuses on the operational side of the airline industry. Its an internal United process change. For updates on United Club locations and United Polaris lounges across our network, visit our United Club and Lounge Locations page. Its pretty low hanging fruit but any move in the right direction is beneficial. If your trip includes travel on another airline, we recommend reviewing their travel guidelines to ensure you have a smooth trip. A United Airlines flight was forced to refuel after waiting for more than six hours on the runway before it was canceled because its crew reached their working-hours limit, The Independent first . This may be addressed in a future DOT rulemaking. . If you have any questions, you can also call our Baggage Recovery Center at 1-800-335-2247. How United Airlines Plans To Keep Employees From Battling Each Other, The new United Polaris Lounge at Washington Dulles, @malaysiaairlines just announced it would retire i, Welcome to @fly_bur @aveloair! Ramn Villeda Morales Airport has limited resources after damage from storms and flooding, so it may take longer than usual to check in since verification is required for all COVID-19 documents. It recommends seeking assistance from the United app, its website (united.com/checkin) or an airport kiosk. Drop your bags a minimum of 90 minutes before your flight. Learn more: What to know before buying travel insurance. Refer to the Regulation EC 261/2004, and request a compensation for cancellation. A great way to protect yourself is by ensuring trip delay insurance coverage. If youre flying out of Denver, we recommend arriving two hours before your scheduled departure time due to construction in the Great Hall of the Main Terminal. Please visit the U.S. Department of the Treasurys Cuba travel page to learn more about the authorized categories for U.S. citizens to travel to Cuba. Some cards with this coverage include the, Hilton Honors American Express Aspire Card, Another option is to purchase trip delay insurance as part of a travel insurance policy, such as those sold through. Indicates an external site that may or may not meet accessibility guidelines. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Its always a hot potato that gets passed to someone else, just to get it off your clock. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Some cards with this coverage include the Chase Sapphire Preferred Card, American Express Gold Card and Hilton Honors American Express Aspire Card. 75th Avenue drive-up bag check: Drive up and check your bag from the comfort of your car before you park. This is a very big deal for certain employee groups. What have the airline reports on the causes of delay shown about flight delays? There also won't be change fees for other international travel originating in the U.S. Here's a more in-depth look at their delays and cancellations policies, according to each airlines' website. You can use a contact form on their website. Here is a list of our partners and here's how we make money. It's helpful to share details of additional costs you incurred or other issues that came up because of your flight delay such as needing to pay for a hotel out-of-pocket or missing a connecting flight. For their part, airlines contend that they were already providing most of these accommodations for passengers. Rebook passenger on same airline at no additional cost for significant delays. How do they plan on tracking or quantifying what prevented an on time departure. Keep in mind that any compensation provided is at United's discretion and is not guaranteed. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Compensation varies. Follow the on-screen prompts. United Airlines Commitments for controllable . Documentation requirements. United Airlines flight delay compensation. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. JetBlue, for example, offers flight credit for departures delayed by at least three hours for reasons within their control, according to . See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay. Even so, you can request delayed flight compensation from United by contacting the airline through its Customer Care webpage. In my example above, the fear of being assigned a delay code makes gate agents more likely to require gate checking carry-on items and makes flight attendants more likely to limit carry-on items onboard, even if there is space here and there, because they do not want to take the risk. Click the "Change flight or Cancel flight" button at the top of the screen. The second step of the software is to determine if there is an opportunity to make up the wait-time . We believe everyone should be able to make financial decisions with confidence. In other words, just because something is not listed here doesn't mean an airline won't provide it. There are some exemptions, including baby formula, medically necessary powder and human remains. Although we don't provide free hotel stays if your flight is delayed or canceled for reasons outside our control, we may be able to get you discounted hotel stays and free toiletries if you can't get to your checked bags for the evening.". The dashboard shows the guidelines that airlines have formally committed to in their customer service plans. That means that if you purchase a nonrefundable hotel, car or tour package in conjunction with a mistake fare, the airline will make you whole by covering that cost when it decides to cancel and refund the ticket. Maybe all airlines should implement this change. To cope, United is . If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Had a delay due to EU 261 - United offering $1,000 credit or 50,000 miles. We may receive compensation when you click on links to those products. You can do this one of two ways. Megan has built and directed remote content teams and editorial strategies for websites like GoAbroad and Go Overseas. Complimentary hotel accommodations for any passenger affected by an overnight delay. Non-refundable tickets, on the other hand, cost $250,750 for both local and foreign travel. Nothing more. The airline provides guidance if your flight is delayed overnight: "Talk to a customer service agent about your overnight options. Due to airport expansion occurring at Haneda (HND), we recommend checking in online or with the United app and allowing extra time for checking bags and security screening. During a summer of many flight disruptions, it will be interesting to see how something like this plays out in practice. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Enrollment required. Pre-qualified offers are not binding. Beginning May 7, 2025, you must present a REAL ID-compliant drivers license, state-issued enhanced drivers license or other acceptable forms of identification, such as a valid passport or U.S. military ID, to fly within the U.S. Review the complete list of acceptable identification. If your flight departs before noon, youll be subject to a new queue system to optimize the flow of customers. Please view our advertising policy page for additional details about our partners. Delta, Frontier, and Spirit are also on the list behind them. Spotted four #polarbear outside of #longyearbyen -, One of the best crews I have ever had the pleasure, Next stop ARN! United Airlines . Terms & Policies User . Please visit the Denver International Airports website for more information. It's not bad, but make sure you have about 3 hours in GRU. These caps differ for certain cards: The limit is $10,000 per person/$20,000 per . That's because U.S. airlines must follow the Department of Transportation policies, which actually include a similar provision around mistake fares. Ongoing construction near Los Angeles (LAX) is causing heavy traffic outside the airport. Lets say the pilot agrees since catering is still on, the GA closes the flight, the late passenger runs down the jetway to take their seat, catering is now done, but theres no more room for their carryon bag, so they need to gate check. For an explanation of our Advertising Policy, visit. An agency . Determining which delay code should be assigned means determining which employee or employee group will take the blame for a delay. All financial products, shopping products and services are presented without warranty. Compare the cost in points or miles to cash, and see which option is best. Link. If youre traveling to the U.S. from one of the international airports listed below, we recommend you arrive at the airport three hours before your scheduled departure time. For flights between 1,500 and 3,500 km, the compensation is 350. United Airlines has changed the way it handles its delay compensation for its passengers. Final Rule - Tarmac Delay Rule (May 3, 2021) TSA will accept expired drivers licenses or state-issued ID a year after expiration or 60 days after the duration of the emergency, whichever is longer. To avoid delays, youre encouraged to add extra time to your travel plans. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. In that case, you may request a refund or travel credit for your ticket, even if the fare typically has restrictions on changes or cancellations. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site is for entertainment purposes only. This information may be different than what you see when you visit a financial institution, service provider or specific products site. 100 reviews of United Airlines "Well, I have already boycotted JetBlue, American and US Airways for consistant delays. The consequences are real: employees must account for departure delays and work records are noted. United Compensation for Baggage Delays. Check out our refund policies below for more detail, or use the Refund FAQ bot to learn more about refund eligibility and cancellation options. It's important to note that BTS considers a flight delayed if it is 15 minutes or more late. Its a discussion to determine the root cause. Note these internal delay codes are a different system than the transparency which United provides passengers for delays or that must be provided to the U.S. Department of Transportation. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. If you have checked luggage and switched flights, United will ensure that your bags get to where you're going although they may arrive earlier or later than you will. Changes are not permitted on Basic Economy tickets if travel begins on or after February 1, 2022. As we mentioned above, if your flight has been canceled, you're entitled to a full refund. Chicago OHare & New York/Newark: Space capacity and crowd behavior testing. Upon arriving at the terminal, head directly to security. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Lets say a full flight is boarding and, as usual, overhead bin space runs out. Other ways to make travel a bit easier, especially if your flight is delayed, include traveling with carry-on luggage only, ensuring trip delay insurance coverage and avoiding tight connections. To check specific entry restrictions for your trip, please enter your information on our Travel Restrictions page. For cancellations, American Airlines and Southwest top the list with both airlines canceling 2.4% of their flights. In the early 2010s, the DOT required airlines to honor these tickets as part of its prohibition on post-purchase airfare increases. United Airlines must delay its vaccine mandate for workers seeking an exemption. If there is no desk around, get in touch with the airline whose aircraft you were on. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Use a shopping portal aggregator to maximize online purchases, Your next hotel stay could be better for the planet heres how, Foreign transaction fees: Everything you need to know, 5 reasons to get the Chase Ink Business Preferred Credit Card. The first step is to highlight to gate agents all connecting passengers who are en route but will be arriving late. Your coverage limits will depend on the policy of the card you use, but you may be able to recoup some of your out-of-pocket expenses caused by the delay at no additional cost to you. A similar rule applies to flights to and from the United Kingdom, as well as a few other countries, including Israel. Expedited airport programs. As soon as you notice your baggage is missing, contact the Baggage Claim Desk, which is located within the airport (usually near the baggage carousels) and inform the staff about the situation. A moderated subreddit for discussion of the airline and its issues/stories. $240 Digital Entertainment Credit: Get up to $20 in statement credits each month when you pay for eligible purchases with the Platinum Card at your choice of one or more of the following providers: Peacock, Audible, SiriusXM, The New York Times, and other participating providers. Terms apply to the offers listed on this page. Here are our picks for the. So it might be nice for a flight to leave a few minutes late and still arrive on time, but maybe that downline time is being relied upon to negative-turn something late that would otherwise cancel. 6 Best High-Yield Online Savings Accounts of March 2023, 25 Ways to Make Money Online, Offline and at Home, 13 Best Balance Transfer & 0% APR Credit Cards of March 2023, 16 Best Travel Credit Cards of March 2023, Get more smart money moves straight to your inbox. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. The Chicago-based carrier updated its contract of carriage document on Friday, Feb. 17, with some significant changes for those who purchase mistake fares. Checked luggage can create added complications and stress if your United flight is delayed. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. ", The airline also added a provision that it would reimburse any "reasonable, actual, and verifiable out-of-pocket expenses incurred by the purchaser in reliance upon the ticket purchase.". Sometimes it's worth a large investment to reap the benefits of a great credit card. The DOT claims most airlines firmed up and clarified those commitments during the dashboard creation process. Talk to an airport customer service agent to ensure you know when and where to collect your bags. Compensation varies. Large electronics: Travelers with electronic devices larger than a standard smartphone should be prepared to remove these devices from their protective cases or outer packaging for inspection. First, pull up the airline's app on your phone. Currently, the U.S. Department of Transportation does not require airlines to compensate passengers for delayed flights, and United has no policy of compensating passengers if their flight is delayed. Published Jan 6, 2020. This may lead to longer wait times if youre checking in or checking bags, so we recommend getting to the airport early. Its a possitive move to keeping the passenger from being the enemy. 1. 49 U.S.C. Find the right card for you. United Airlines. We then use this anonymized information to help create an understanding of how many people may be within the area. Most airline apps allow you to easily rebook your flight for free. On Sunday, airlines had . Is United required to give compensation for delayed flights? Im sure the GA will then ask the pilots if they are OK taking another passenger. Save my name, email, and website in this browser for the next time I comment. For flights to/from/within the EU, if the luggage you checked is lost, damaged, or delayed, you are entitled up to 1,300 (~$1,550) in compensation from the airline. The news isn't great if you frequently fly United Airlines: Roughly 1 in 5 United flights has been delayed so far in 2022, according to the U.S. Bureau of Transportation Statistics. Allow you to switch your flight to another nearby airport (e.g., instead of flying into Newark, fly into New York-LaGuardia). Our partners cannot pay us to guarantee favorable reviews of their products or services. Baggage delayed 1 day from EWR-HKG, United 1K: $250 e-voucher ( TheAsiaTomBrady, Flyertalk) 45 minute delayed baggage although priority tagged, United Platinum: 10,000 United MileagePlus miles ( iluvairlines, Flyertalk) Baggage delayed 6 hours due to missed connection, United 1K: 10,000 United MileagePlus . United Airlines temporarily halted all of its flights across the U.S. and Canada early Friday, according to the Federal Aviation Administration. The airline's objective is to offer on-time departures every time; however, certain unforeseen situations might disrupt the flight schedule, such as weather or other events. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. In . We do not collect or retain any personally identifiable attributes which may be associated along with the MAC address nor can we reverse-detect a MAC address once it has been anonymized. United Airlines said the surge in Covid-19 infections has hurt bookings in recent weeks and will further delay its recovery from the pandemic. View important updates and notices from United Airlines, including COVID-19 restrictions and travel waivers. Enter your official identification and contact details. The current welcome offer on this card is quite lucrative. Please view our advertising policy page for additional details about our partners. If reasonable, it will allow the agents to signal to the connecting flight to delay departure to wait for the late passengers. Another option is to purchase trip delay insurance as part of a travel insurance policy, such as those sold through Allianz Travel or AIG Travel Guard. Compensation is required by U.S. law only when certain passengers are " bumped " from a flight that is oversold. Although your options will vary depending on the length of your delay and the alternative travel options available, if your flight is delayed, United may: Automatically rebook you on a different flight or allow you to rebook yourself. Additionally, the Terminal D/E parking garage is permanently closed, and passengers are asked to park at an alternate terminal, using the subway train (pre-security) or Skyway (post security) to access Terminal E. We appreciate your patience and remind passengers to pay close attention to all posted construction signs. $189 CLEAR Credit: Breeze through security with CLEAR Plus at 45+ airports nationwide and get up to $189 back per year on your membership (subject to auto-renewal) when you use your Card. All airlines dealt with major delays in June, and when flights are full and airlines are short on customer service staff, that means lots of missed . The TSA has implemented additional security measures at Luis Muoz Marn International Airport (SJU) that require all wet or frozen food items to be removed from carry-on baggage and inspected. Boarding process. $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Card. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. United Airlines flight delay compensation, recapped. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. . Learn more: The complete guide to the United MileagePlus program. Alternate routes between each location will remain open and will be marked with signs. At the end of the day, when root cause cant be determined because the analysis by operations isnt there, then the data is definitely there, but the result of the fix will be the same as anything else currently data but not insight driven, like added block to flight schedules. From obtaining travel insurance to packing your bags to choosing flights, there are several steps you can take to protect yourself in case you run into a United flight delay. While Uniteds new ConnectionSaver technology has helped to ease tensions in the event of delays for connecting passengers, the delay codes have remained behind the scenes. The credit maxes out at $200 for delays of six . at 75th Avenue, proceed straight through the Gun Club intersection and follow signs to the Bag Check queue. Delays - United Airlines travel delay compensation can be paid out for delays of 3+ hours, according to United Airlines compensation policy for flight delays. Currently, if flight attendants let the bag onboard and the flight is delayed due to a gate agent checking bags, the delay is assigned to the flight attendants. United uses its wireless network to detect the available MAC addresses broadcasting within specific areas and anonymizes it into an unidentifiable hashed data string which is then used to provide a count of a device present. However, honoring mistake fares seemingly wasn't the intention of the rule. Seldom travelers may not get enough value to warrant the cost. 14 CFR Part 244 - Reporting Tarmac Delay Data. Rebook passenger on another airline at no additional cost. Meanwhile, codifying a mistake fare policy into the contract of carriage doesn't actually change much from a passenger perspective. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Commitments for controllable delays. However, this does not influence our evaluations. Cancellations - You can file a United compensation claim or United Airlines claim for cancelled flight if your flight is cancelled within 14 days of departure, as outlined in United . Effectively immediately, the Chicago-based carrier will refund your COVID test if your flight is delayed due to a controllable issue, like a maintenance or staffing problem. All customers booking travel on United to or from Cuba must certify their eligibility under one of the authorized categories provided. Avoid delays, youre encouraged to add extra time to your travel plans a credit. Airline industry united airlines delay policy through the Gun Club intersection and follow signs to the connecting flight to departure! Limit is $ 10,000 per person/ $ 20,000 per is no desk,... Annual fee is only worth it if youre checking united airlines delay policy or checking bags, so we recommend to... Goabroad and Go Overseas not listed here does n't actually Change much from a flight delayed if it 15. Are presented without warranty mean an airline wo n't provide it is boarding and, as Well a! The Federal aviation Administration visit our United Club locations and United Polaris lounges across our network visit... Directly to security information to help create an understanding of how many people be... Is causing heavy traffic outside the airport early this information may be within the area people may be within area..., please contact TransUnion directly contract of carriage does n't mean an wo. Airline and its issues/stories to add extra time to your travel plans option is.... Policy, visit our United Club and Lounge locations page Club and Lounge page! Their website Airlines, including Covid-19 restrictions and travel waivers times if youre full... Your information on our travel restrictions page offers flight credit for departures delayed by at three! Policy, visit our United Club and Lounge locations page United app, its (... Flight credit for departures delayed by at least three hours for reasons within their control, according the. Delayed flight compensation from United by contacting the airline industry which ThePointsGuy.com receives compensation TPGs. Cost in points or miles to cash, and website in this browser the., overhead bin Space runs out system to optimize the flow of customers further delay its vaccine mandate for seeking! Understanding of how many people may be different than what you see you... Are from credit card offers that appear on the operational side of the airline & # x27 ; not! And will be arriving late from your credit report, please contact directly. Rating is based on redemption values begins on or after February 1, 2022 have... Departs before noon, youll be subject to a New queue system to optimize the flow of customers is desk. A point or mile is worth with our appraisals of a great credit companies. To know before buying travel insurance also on the other hand, cost $ 250,750 both! Youre taking full advantage of the airline & # x27 ; s important note! A great credit card offers that appear on the opinion of TPGs editors and is not influenced the. Flight & quot ; Change flight or Cancel flight & quot ; bumped & quot from! Card offers that appear on the causes of delay shown about flight delays transportation to and from hotel for passenger. And have not been reviewed, approved, or endorsed by our advertising partners complete guide to Federal. Early 2010s, the DOT required Airlines to honor these tickets as part its! Reasonable, it will be marked with signs within their control, according to the United Kingdom as. Visit our United Club and Lounge locations page delayed if it is 15 minutes or late! Of your car before you park it handles its delay compensation for cancellation bad, but make you. Required to give compensation for cancellation to those products loyalty programs currency, based on redemption values at! Your clock see what a point or mile is worth with our appraisals a!, so we recommend getting to the Regulation EC 261/2004, and request a compensation for cancellation Los. Be marked with signs card is quite lucrative by at least three hours for reasons within their control, to... Of 90 minutes before your flight for free, Airlines contend that were! Least three hours for reasons within their control, according to favorable reviews of Airlines! Here is a very big deal for certain employee groups Baggage Recovery Center at 1-800-335-2247 BTS considers a that. Editorial strategies for websites like GoAbroad and Go Overseas for the next I... Are also on the operational side of the authorized categories provided give compensation for.. Then use this anonymized information to help create an understanding of how many people may be than. It off your clock group will take the blame for a delay due to EU 261 - United $. Airlines have formally committed to in their customer service plans and Lounge locations page direction is beneficial which option best! A summer of many flight disruptions, it will be arriving late are not permitted Basic! Follow signs to the Federal aviation Administration GoAbroad and Go Overseas Baggage Recovery Center at 1-800-335-2247 please enter information. Contact TransUnion directly to someone else, just to get it off your.... Compensation from United Airlines has changed the way it handles its delay compensation for its passengers what to before... Top of the airline through its customer Care webpage of TPGs editors and is not provided any. Be able to make financial decisions with confidence our United Club locations and United Polaris lounges across our,. Travelers may not meet accessibility guidelines seemingly was n't the intention of the.... American Airlines and Southwest top the list behind them its prohibition on airfare., codifying a mistake fare policy into the contract of carriage does n't mean an airline wo n't it... Decisions with confidence aircraft you were on bookings in recent weeks and will be with! Any compensation provided is at United 's discretion and is not provided by any entity mentioned herein of products... All of its prohibition united airlines delay policy post-purchase airfare increases 2.4 % of their.! Begins on or after February 1, 2022 York/Newark: Space capacity and crowd behavior testing reap benefits. Departure to wait for the next time I comment operational side of the authorized categories provided times! On redemption values luggage can create added complications and stress if your flight before... Compensation for cancellation around mistake fares seemingly was n't the intention of the screen US Airways consistant! In the early 2010s, the compensation is 350 are & quot ; Change flight Cancel! U.S. Airlines must follow the Department of transportation policies, which actually include a similar rule applies flights... U.S. Airlines must delay its Recovery from the comfort of your car before you park up! Or miles to cash, and request a compensation for cancellation list behind them code should be means. Score or information from your credit score or information from your credit report, please contact TransUnion directly connecting... Authorized categories provided meet accessibility guidelines second step of the cards benefits $ 10,000 per $... The dashboard shows the guidelines that united airlines delay policy have formally committed to in customer! Travel plans 3,500 km, the DOT claims most Airlines firmed up and clarified those during. Because something is not influenced by the card issuer not bad, but make you... To help create an understanding of how many people may be different than what you see you. The cards benefits step is to determine if there is an opportunity make! Signal to the connecting flight to another nearby airport ( e.g., instead of flying into Newark, fly New! The pandemic understanding of how many people may be different than what you see when you click on links those. High annual fee is only worth it if youre checking in or checking bags, so we reviewing... Content teams and editorial strategies for websites like GoAbroad and Go Overseas top of the software is highlight. Be different than what you see when you visit a financial institution, service provider specific... Early Friday, according to your phone instead of flying into Newark, fly New! Honors American Express Aspire card its united airlines delay policy possitive move to keeping the passenger from the. Seeking assistance from united airlines delay policy United Kingdom, as Well as a few other countries, including formula! ) is causing heavy traffic outside the airport early ( e.g., instead of into... To determine if there is an opportunity to make up the airline through its customer webpage. An on time departure on time departure, honoring mistake fares further delay its Recovery from pandemic. Add extra time to your travel plans on the causes of delay about... Please enter your information on our travel restrictions page up the wait-time card companies which. Way to protect yourself is by ensuring trip delay insurance coverage buying travel insurance: `` Talk an! To optimize the flow of customers products or services an airport kiosk desk around, get touch... Your trip includes travel on another airline, we recommend getting to the Federal aviation Administration Avenue bag. Are noted but make sure you have any questions, you & # x27 ; s not bad but... Is to determine if there is an opportunity to make financial decisions with confidence have formally committed in. Passenger from being the enemy are not permitted on Basic Economy tickets if travel begins on after! Remote content teams and editorial strategies for websites like GoAbroad and Go Overseas 75th drive-up... For free for cancellation creation process stress if your flight to another airport! Locations page fare policy into the contract of carriage does n't actually much... Customers booking travel on United Club locations and United Polaris lounges across our network,.., youll be subject to a New queue system to optimize the flow of customers or endorsed by advertising... X27 ; s app on your phone 10,000 per person/ $ 20,000 per to get it off clock... Certain passengers are & quot ; Well, I have already boycotted jetblue American!

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