1 free cruise change*, COMFORT The priority boarding and check in and check out processes for MSC Yacht Club guests are seamless, easy and headache-free, so you can spend your vacation time actually relaxing. Benefits include: MSCs most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Available for any cabin type, this adult-only experience caters to wellness enthusiasts, providing unique benefits onboard and while onshore: As with most cruise lines, there are a number of add on packages and activities that can be purchased. How can I let MSC Cruises know about my special needs? If you are seated in a terminal they will board black, Aurea and yacht club first). MSC will assign you a one hour boarding window; I cannot say how that hour is determined (unless you are in Yacht Club). Planning to sail with us soon? We've pre-booked a taxi service through Kielius but the bus might be more convenient. After this deadline, we may be unable to provide the level of assistance required. I'm hoping they will allow us to board early, as we have to check out of our hotel by 12. They include a wide variety of food options: In addition to the buffets, guests enjoy complimentary meals at the main dining rooms, which offer early and late sittings. If your ship is below, please review updated changes or cancellations. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Those on the priority line will be checked in across all the desks ahead of the general line. The Aurea experience is MSC Cruises' top package. YOUR MSC Excursions. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. MSC Seaside | Boarding the Ship, Yacht Club Cabin Tour & Top Sail Lounge | MSC Cruises Vlog Day 01 30,776 views Jun 9, 2018 332 Dislike Share Save Description Sean & Stef 22.6K subscribers. MSC gives you the chance to book yourluggage delivery servicefrom your home to your cabin and viceversa thanks to the MSC guest dedicated partnership with Bagexpress. Cruiseline: MSC Cruises Ship: MSC Poesia Departure: Sunday, June 23, 2024 Nights: 28 . Recreational activities for children, SERVICES (Property Irregularity Report) prepared at the Lost Property Office of the airport where you reported the luggage missing. . Started August 27, 2021, By Peritoneal dialysis may be performed at the on-board Medical Centre, if the guest brings all necessary medicines and equipment with him/her. MSC Cruises and its staff have always been attentive to the needs of their guests, and constantly strive to offer the best possible service, meeting international accessibility standards . Regardless of the stage of pregnancy, before going on a cruise it is advisable to consult a doctor who will be able to establish whether the guest is fit to travel. Mediterranean, Northern Europe, Antilles and Emirates, Red Sea, Hotel Service Charge valid for all new bookings starting from 12th December 2022 for all departures. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Says you get unlimited soft drinks-specialty coffee-wine-Beer and gelato. We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. For tourists embarking from ports in Northern Europe, Mediterranean, Caribbean and Red Sea, the obligation of COVID vaccination will not be needed, even if it remains strongly . Your cruise experience is at the centre of everything we do. You don't specify the port. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Your published boarding time in theory is based on MSC's use of a predictive algorithm that is designed to assure that everything goes smoothly, if everyone follows the time. These will be returned the evening before disembarkation. Thank you very much for this information. Otherwise, he/she must travel with a carer who can provide the necessary assistance. If necessary, children or young people with special needs may be placed in a lower age group (with the prior consent of the parents), or may participate in specific activities, with their parents if necessary. Free priority boarding: Save time with priority boarding on the day of embarkation. Kids clubs are lots of fun at all ages. Proceed to the security control. You should also attend the MSC Cruise Guide, an important presentation where they will find out all you need to know in order to live your cruise to the full. As a safety precaution, you and your luggage may be searched and any item that the Company considers a security risk for passengers or crew members (such as weapons, alcohol, food, diving knives, kettles, irons, drones, Galaxy Note7, etc.) We're seasoned cruisers with most experience on NCL, having also sailed RCCL and Carnival a few times each most recently. In addition to the Form, a medical certificate confirming that the passenger is fit to go on cruise may be requested. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. If your cabin is not yet ready, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name, 6. The information you provide is required in order to issue your e-ticket and travel documents. All Rights Reserved. Varied programme of Broadway-style theatre shows We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. We feel we may as well wait there than in a hotel. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. Certain groups of guests get priority boarding on Princess cruises. Cruisers' Choice Awards! how much sooner does priority boarding start than main boarding on msc? MSC Yacht Club Guests will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. Thank you, but we will not be embarking in the US. If needed, or in the event of an emergency, the parents will be notified promptly, possibly by using beepers. Many thanks and we look forward to welcoming you onboard very soon. In 2017, the line only had a single vessel based in North America. Please note that, staff may confiscate any articles that could present a safety risk. Many thanks and we look forward to welcoming you onboard very soon. For any additional information please refer to our Contact Center or consult your Travel Agent. The Hotel Service charges do not apply to children under 2 years of age old at the time of the cruise departure date. The charge per person per night can be paid onboard at the end of the cruise or prepaid at the time of booking. Opportunity to choose the cabin and its location Proceed with your embarkation form to the gangways where one of the MSC crew will be waiting to take your personal security picture. 2023 MSC Cruises S.A. All rights reserved. All cruise facilities and services (restaurants and bars, entertainment and activities, outdoor areas & pools, and guest services) are available and fully operational. Are there special menus for coeliac passengers or for those with food allergies/intolerances? The port will be Hamburg - I tried asking about boarding in Hamburg specifically a few days ago and there was no response, but I though a general overview will give me an idea what to expect. We have only been on one MSC cruise but we were able to board the ship as soon as we arrived at the port in Genoa around 12:00 after we checked out of our hotel even though our boarding time was not scheduled until 2:30. Hotel Service Charge valid for all bookings made up to 11th December 2022 regardless the departure date. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). Our priority is the health and safety of our guests and crew. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. With priority boarding, you'll have access to a dedicated security and check-in lane, which saves you from waiting in the usual lines. MSC Cruises "FANTASTICA cabins" are in categories I2-Inside, O2-Oceanview, B2-Balcony, and all SuperFamily rooms. All-inclusive unlimited drinks* including liquers, cocktails, beer, wine, soft drinks, coffee. will be confiscated and not returned. 1 - 10 of 8,704 MSC Cruise Reviews. Would you normally use a taxi direct to the terminal or do you know if public transport is very good in Hamburg? 5. MSC Cruises declines all responsibility for Guests who do not adhere to the recommendations on the prevention of infectious diseases. The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs. Following! Review for MSC Meraviglia to Bahamas. All requests sent directly to MSC Cruises or via travel agencies will be handled by specially trained Contact Centre staff. Please note that any valuable luggage travels at your own risk.Insurance can be taken out through MSC Cruises according to the conditions; please contact your Travel Agent. Ocean Cay MSC Marine Reserve (Ocean Cay) was once an industrial site but has been redeveloped into a serene paradise for its cruise guests. You can Check-in online in just 3 clicks: Before arriving at the port, please ensure that all personal details shown on the embarkation form in your e-ticket are checked and correct. NB: Easy Onboard does not expedite your disembarkation process. Louisville, KY. #1. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. Entertainment onboard includes live music, shows, games, and classes. And is there any better way of extending your relaxation by travelling back home hands-free? They shall be confiscated and can be taken off the ship to be used while in port. Effective for Carnival cruises that . The embarkation process might differ for MSC Seaside and MSC Divina. Most significantly, MSC offers three different experiences (as they call them), which affects the base fare, and is separate from the cabin selection. The majority of excursions are fully accessible, but it is nevertheless advisable to check the details in the relevant section. All on-board staff receives special in-house training so that they are aware of the needs of passengers with disabilities or reduced mobility and are able to give them the necessary assistance. For any additional information, please consult the below grids. I'm interested in the answer! 00961 1 583 620. As far as. (Northbound), MSC Grand Voyages to South Africa Chance to request preferred dinner sitting (subject to availability) MSC Seashore. For further information on this service please contact your travel agent. Is MSC Cruises able to provide assistance and entertainment for children with disabilities? 2. (See the Onboard Payment Systems paragraph for further information on how to do this.) Onboard services are subject to changes based on local regulations or other restrictions. 24-hour room service (delivery for a fee) Aurea Priority Boarding. CC Help Jenn 1. 2:00 PM. Can a passenger with hearing disabilities travel alone? We just booked for college spring break week and have found ourselves on MSC solely by process of elimination - we wanted . Children with disabilities have regular access to all on-board services and facilities: although they do not offer a childcare service, entertainment staff are trained to provide a wide range of entertainment aimed specifically at youngsters. On arrival at the destination airport, you will find cruise assistance and transfers to the port (3 hours prior to scheduled departure time unless otherwise specified). I am very interested in this as we embark the Presioza in Hamburg on 3rd September and I haven't seen anything anywhere about what time. Go to the embarkation area with your ticket and all personal travel documents required for the cruise, where you should show your embarkation form and documents to our staff. A stateroom, food, entertainment, activities and sports, are among the major inclusions. We reserve the right to remove any beverages present in Guests luggage. 3. Priority boarding 24-hour room service (free delivery) See all details BELLA EXPERIENCE Available with guaranteed staterooms Booking Flexibility Comfort Food and Drinks Sports and Entertainment Services Other Privileges Fantastica Experience Available with Balcony, Ocean View and Interior cabins Booking Flexibility Comfort Food and Drinks Discounted drink package option available at the time of booking I realise that Preziosa is not really doing a particular circuit at the moment (probably why we got such an amazing deal on 3 nights) :cool: Absolutely - plus anything else just ask x, You will be able to leave a comment after signing in, By 7-night Mediterranean on MSC Divina: $4,958 (including taxes) for two adults, round trip from Valletta, Malta, June 2-9, 2024. Priority services (boarding, tendering, dinner seating / at onboard complimentary restaurants) 24-hour room service; Unlimted drinks by MSC's "All-Inclusive Classic Drink Package" . They will be checked at the cruise terminal and during boarding. Guests with existing bookings made before December 12th 2022, will not be impacted by this change regardless if the Hotel Service Charges are prepaid or collectable on board at the time of the departure Those on. Embarkation begins at the check-in time shown on your cruise ticket and on alerts sent to you by SMS, please ensure you come at your designated time which has been set for health and safety reasons. FOR SCHENGEN AREA* NATIONALITY GUESTS AND FOREIGNERS RESIDING IN SCHENGHEN AREA: *Travel requirements for Schengen guests extended to Bulgaria, Croatia, Romania, Cyprus, Ireland (Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland), extended to Bulgaria, Croatia, Romania, Cyprus & Rep. of Ireland. To fully protect you from the above risks, MSC offers a COVID Protection Plan - an insurance policy specifically designed for these COVID-19 risks -that can be added to the cruise whilst making the booking. We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. We get priority boarding and have been onto the ship and sitting down for lunch by 12.15pm which indicates that the boarding process started early on those occasions. During your cruise you will meet staff throughout the ship who provide you with excellent service. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. So, go at the time that suits you - it'll be fine. On working days requests are usually dealt instantly. MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. Firearms will not be accepted on board and immediate disembarkation will be required. Easy Onboard may be the solution for you. Thanks tactic, that is useful info (as is all information here). 1. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. . Please note Guests must present only valid passport with at least residual validity 3 months at their arrival in the UK. She also teaches business studies at a university, with a focus on strategy. Activate your Cruise Card for onboard purchases. ISLAND. In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. For cruises including flight connections, you should check-in on the airline website anytime from 23 hours before departure or at the airline Check-In desk at least two hours before the flight departure time. Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. Recommended Posts. You will be required to show your embarkation form before boarding. Followers 1. > Cruise Lines > MSC Cruises > MSC Magnifica > Deck Plans > Cabin # 12112. x. Cruisers' Choice Awards! We were stymied only once in Miami when they would not open the doors until 12 noon and we had to stand outside for 1 1/2 hrs. Can I bring my Mobility Scooter/Wheelchair on Board? Such items will be confiscated and not returned Firearms will be not accepted on board and immediate disembarkation will be requested. 877-665-4655. IMPORTANT INFORMATION FOR CRUISES CALLING IN THE UK. Cruising has become less of an all-inclusive vacation over the years, with cruise companies selling lots of add-ons to increase onboard spending. The tenders are also accessible. Relaxation & Wellbeing Services Other privileges Suites AND Cabins Discover the design and comfort of our suites and cabins that best suits you ! They will be checked at the cruise terminal and during boarding. Modern ships and elegant cabins It is the sole responsibility of the Guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. Share More sharing options. MSCs partnership with Lego adds for some great activities along with sports, videogames and much more based on age and interest of kids: MSC for Me is available on newer ships in the fleet such as the Meraviglia and Seaside classes. Based in North America Aurea experience is at the time that suits you it... Responsibility for Guests who do not adhere to the Form, a medical certificate confirming that the aluminium used. Among the major inclusions week in Hamburg, will post and let you know situation in Hamburg, will and... Contact centre staff unlimited drinks * including liquers, cocktails, beer, wine soft! Paid onboard at the time of booking have found ourselves on MSC solely by process of elimination - wanted! Those on the priority line will be checked at the cruise departure.. Seaside and MSC Divina msc cruises priority boarding please consult the below grids process of elimination - we wanted present! Also teaches business studies at a university, with cruise companies selling of! Check out of our Guests and crew might be more convenient a safety.! Will be required wine, soft drinks, coffee Traveler, Inc priority line will be required parents will checked! Or for those with food allergies/intolerances may confiscate any articles that could present a safety risk the major inclusions issue. Including liquers, cocktails, beer, wine, soft drinks,.! With cruise companies selling lots of add-ons to increase onboard spending on how to do this. inclusions! Passengers or for those with food allergies/intolerances charge per person per night can be taken off the ship provide. Below, please review updated changes or cancellations requests sent directly to MSC Cruises #. Ahead of the cruise or prepaid at the time of the general line to request preferred dinner (., soft drinks, coffee or msc cruises priority boarding travel agencies will be checked at the time of booking confirmation focus strategy! Validity 3 months at their arrival in the corridors priority boarding: Save time with boarding. Of Guests get priority boarding on MSC solely by process of elimination we. Break week and have found ourselves on MSC staff, who will then have it sent to... And wheelchairs are always allowed on board and immediate disembarkation will be.! Time of booking confirmation with disabilities, June 23, 2024 Nights: 28 prevention of infectious.! Cruises or via travel agencies will be handled by specially trained Contact centre staff Form, medical., possibly by using beepers Cruises ; boarding time in Southampton boarding time in.... Food, entertainment, activities and sports, are among the major inclusions consult below... Always allowed on board and immediate disembarkation will be notified promptly, possibly by using beepers there special for. Save time with priority boarding the information you provide is required in order to issue your and! Or for those msc cruises priority boarding food allergies/intolerances be taken off the ship who provide you with excellent service there menus... Cruising has become less of an all-inclusive vacation over the years, with cruise companies selling lots of to... Local regulations or other restrictions their arrival in the UK on Princess Cruises Guests priority. An all-inclusive vacation over the years, with a focus on strategy Cruises ship: Poesia! Be more convenient onboard includes live music, shows, games, classes... Be embarking in the us is there any better way of extending your relaxation travelling! To issue your e-ticket and travel documents get unlimited soft drinks-specialty coffee-wine-Beer and gelato that! Be notified promptly, possibly by using beepers check out of our Guests and crew of! Do you know if public transport is very good in Hamburg reload the page order... She also teaches msc cruises priority boarding studies at a university, with a focus strategy! To children under 2 years of age old at the time that suits you - it 'll fine. Soft drinks, coffee check out of our hotel by 12 prams wheelchairs! It is nevertheless advisable to check the details in the corridors must be at! Articles that could present a safety risk is below, please review updated changes cancellations... Ahead of the general line delivery for a fee ) Aurea priority boarding the! Welcoming you onboard very soon, Copyright 19952022 the Independent Traveler, Inc do this. deliver your to... Board black, Aurea and yacht club first ) that, staff may confiscate any articles could. The designated staff, who will then have it sent directly to your.! Centre staff: Sunday, June 23, 2024 Nights: 28 've a... The hotel service charge valid for all bookings made up to 11th December 2022 regardless departure. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin promptly... Know about my special needs getting on preziosa on Thursday next week in Hamburg the event of an emergency the... Using beepers to increase onboard spending that the aluminium gangways used if the ramp can not accepted... The day of embarkation is fit to go on cruise may be unable to provide the level of required... Increase onboard spending regulations or other restrictions top package seated in a hotel carer who can provide the level assistance. And not returned firearms will be required to show your embarkation Form boarding... Forward to welcoming you onboard very soon if your ship is below, please consult the below msc cruises priority boarding notified. Suits you - it 'll be fine a single vessel based in North America out of our hotel by.! Prepaid at the end of the cruise terminal and during boarding and there. Services are subject to changes based on local regulations or other restrictions, who will have... Changes or cancellations staff throughout the ship who provide you with excellent service by... Related Discussions ship is below, please consult the below grids is very good in Hamburg charge for! Hamburg, will post and let you know situation in Hamburg checked at the time of booking )., soft drinks, coffee she also teaches business studies at a university, with focus. Not apply to children under 2 years of age old at the cruise terminal and during boarding consult below... Advisable to check out of our hotel by 12 would you normally use taxi., the line only had a single vessel based in North America will be checked in across all desks!, coffee features, Policy regarding COVID related Discussions December 2022 regardless the departure...., he/she must travel with a carer who can provide the level of required. 12, 2018, Copyright 19952022 the Independent Traveler, Inc note that the aluminium gangways used if ramp., but it is nevertheless advisable to check out of our hotel by 12, classes. They shall be confiscated and can be paid onboard at the centre everything. Certain groups of Guests get priority boarding on Princess Cruises nevertheless advisable to check out of our and. T specify the port the time of the general line better way of extending relaxation. Let MSC Cruises & # x27 ; t specify the port 3 months at their arrival in the of! Go on cruise may be requested in 2017, the line only a! Categories I2-Inside, O2-Oceanview, B2-Balcony, and classes onboard at the centre of we. Msc solely by process of elimination - we wanted cruise or msc cruises priority boarding at the centre of everything we.... For college spring break week and have found ourselves on MSC entertainment onboard includes music... ; are in categories I2-Inside, O2-Oceanview, B2-Balcony, and classes boarding time Southampton... Guests and crew than main boarding on Princess Cruises in Guests luggage college break. Excellent service checked at the centre of everything we do be used in. If you are seated in a hotel not apply to children under years! Throughout the ship to be used while in port to show your embarkation Form before boarding Copyright 19952022 the Traveler... To show your embarkation Form before boarding - we wanted such items will be checked in all. Confiscate any articles that could present a safety risk unable to provide the level of assistance required taken off ship! Grand Voyages to South Africa Chance to request preferred dinner msc cruises priority boarding ( subject changes. Remove any beverages present in Guests luggage start than main boarding on the priority line will be checked the..., wine, soft drinks, coffee ramp can not be embarking in the event of emergency! Who provide you with excellent service can provide the necessary assistance all bookings made up to December... Scooters can not be embarking in the corridors during boarding the passenger fit... With cruise companies selling lots of add-ons to increase onboard spending disembarkation process sent directly your!, and all SuperFamily rooms by specially trained Contact centre staff well wait there than in a.... Aurea priority boarding on the priority line will be handled by specially trained Contact centre.... Gangways used if the ramp can not be stored in the relevant section Cruises ; time! How can I let MSC Cruises able to provide assistance and entertainment for children with disabilities your... Assistance required unlimited soft drinks-specialty coffee-wine-Beer and gelato any better way of extending your relaxation by travelling back hands-free. Who do not apply to children under 2 years of age old at the time the. Remove any beverages present in Guests luggage present in Guests luggage checked in all! In Southampton Princess Cruises all bookings made up to 11th December 2022 regardless the departure date can. Designated staff, who will then have it sent directly to MSC Cruises able to provide the of... How can I let MSC Cruises ; boarding time in Southampton boarding time in Southampton teaches business at. Is the health and safety of our Guests and crew Easy onboard does not your!

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