Check that the motor does not have leakage from earth. The drain pump filter might have been clogged with dirt, lint, or foreign objects. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. Important! Keep loose clothing and hair away from any moving parts. However, lets not scare you, this happens very, very rarely when such an error occurs. All they do is give you an idea of where to start looking for the fault. Step 1. The pump is responsible for this process, so you need to check it first. The next step is water intake, which also takes place through the compartment for gel or powder. Check water heating element. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). The water supply hose is kinked or trapped. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. Carefully pull out the cover, it should come out. Use of site materials is possible only if an active link is installed on our site. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. If you do need an engineer to visit your home, help is at hand. Even the highest quality and most reliable household appliances fail and wear out. How to clean a clogged drain in a washing machine? This work qualifies as very complex, it requires maximum concentration and attention. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Balance your washing machine on a perfectly leveled surface. Click on the causes below for guidance. All the LEDs will turn on. Book online or give us a call on 0208 226 3633. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Make sure that the "Drum balancing" mode is disabled. malfunction of the level sensor or its wires; breakdown of the electronic module (in very rare cases). Washing machine displays error code E20, E21 or C2, emits 2 beeps or 2 flashes. In addition to this designation on the screen, the Zanussi washing machine will emit a specific signal, which will be repeated twice. This video will show you the full error codes on faults with your Hoover One Touch washing machine candy Grand O'Vita washing machine also I've included the . The appliance makes an unusual noise because of . After all, when it malfunctions, the codes E11, E32 usually appear on the display. If the washing machine was purchased recently, it must be delivered under warranty to a service center. Maytag Front Loading Neptune Washer Error Codes. Switch off and unplug your washing machine. Check the drainage hose for possible kink or twist. If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. 1. The Candy washer E01 error code indicates a problem with the door lock. Heres how to do this. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. Metal parts were found in the pump and filter. Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. Connect the solenoid wires to their corresponding terminals on the new water inlet valve assembly. Step 4. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. You will need to replace it if its defective. Leaving your damp clothes in the machine will cause your laundry . It is connected to a waste water discharge system. The error is automatically reset, when the appliance is powered up the door lock is disarmed, at this point it is possible to open the door without the need to drain the machine, as the water will have been drained from inside the tub at the end of the cycle. Check the entire control board for faults. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Arrange a visit from a Candy engineer. You can check it behind the machine. Arrange an engineer visit online (London only). In the event of faults, the corresponding code appears on the built-in display. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. And so every time. Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. Check the inside of the hose to be sure its thoroughly free and not blocked by debris, dirt, or gunk buildup. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). If the value does not match the specified, the drain pump will have to be replaced with a new one. Clean the pump and the filter. Warning! Thankfully, a . Turn off the washing machine. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. The machine's hatch is jammed or blocked. Throws error e20. If theres any problem during the process, it triggers the E03 error code. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. Ensure you close the door and latch it properly. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. Wrong water level detected during loading. Issues: Washing machine displays warning code EF0, EFO, EF3 or emits 15 beeps / 15 flashes; Water leak detected (EF3) and automaticsafetymodeactivated; Applies to: Washing machines; Washer-dryers We add more information as we learn so if you can't find what you need please ask in the Repair forums. Explore Extractor Hobs with built-in Induction. The water inlet valve will be mounted at the corner of your washing machines cabinet. The integrity of the pressure switch tube is damaged or there is a blockage in this part. Heres how to do this. Check the status of manual reset safety thermostats. Check the user interface board, replace it if necessary. Clean the filter in the inlet hose. Check the door hinges for any bends or curls. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. Step 1. Secure the connection by sliding the retaining clamps in place. Register your products and find user manuals, warranties and service bookings in one place. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. Step 2. Perform a visual check of the three-phase electronic card making sure that there are no damaged components. Step 1. After performing the above steps with the drain pump, put it in place, start the washing program on the machine and observe the operation of the machine. Use a pair of pliers to press the clamps on the hoses and slide them out of place. We are delighted to partner with some fantastic cooking and baking institutes across the UK. If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). Push and hold the FIRST Option Button with LED top right. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Keep your freezer frost free - with No Frost. 8 - Incorrect functioning of the tachogenerator. Check water heater wiring. Step 5. Check the motor itself for defects. Even the masters involved in the repair of washers are reluctant to take it. Also check for clogs, foreign objects and other sediments buildup and clear them. Your email address will not be published. Check the door lock and the associated wiring and connections. ct. oj. Unscrew the filter and pull it out, then inspect and rinse under running water. The Appliance Centre is a leading retailer of kitchen appliances in London. Set the old heater assembly aside. The automatic testing mode is carried out according to a specific algorithm. Step 1. Error 13 or E13: Communication between U.I board and main PCB error. Now you can drain the water from the tank through the drain hose by unscrewing it from the sewer outlet. Problems with a washing machine control module. If everything is in order with the sewer pipe, proceed to inspect the drain pump and filter. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? Otherwise, replace the drain pump with a new one. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The latest content, articles & guides direct from AEG. Hooray!!! Browse through the following possible . These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. Read this article to learn how to fix this issue. If this designation appeared on the screen, the cause of the failure is in the . Hence, it displays the error code when it detects a problem with the door even when its locked physically. 5. They will light up at the same time. Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Attention! How to clear LG Dryer error codes D80 D90 D95? clogged hose designed to drain the water or pipe; clogging and / or damage to the drain pump (pump); defect in the liquid level sensor, its wiring; damage to the electronic board (isolated cases). Hiya, OK, so it stopped full of water. And also this code indicates a possible malfunction of the heating element, controller or motor of the program selector. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Step 3. Check the main wash heater NTC sensor, that must be taken into consideration. Thanks you! To learn how to do this, read this article. (Locked in position closure). Check the wiring connection in the electronic module. Check the drain pump for any damages. Step 4. Reconnect any loose wire and replace the lock in case of damage. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. Phoned bank holiday Monday, fixed the next day. Your email address will not be published. Manage Settings (Same as Error 21 or E21 error). Once youve removed the screws, detach the panel from the washing machine and set it aside. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. ORDER ONLINE NOW The first step is to switch off the washing machine. Note! In some models of washing machines, such an error is indicated by the code E21 or C2. The pre-wash water inlet valve checking. Find everything you need at appliancentre.com or visit us in our Finchley store. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Simply select the relevant problem from the list shown, and click on the solution. For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. Replace in case of damages. Check the drain pump filter for clogs and clear them too. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. 17 - The tachogenerator gives out incorrect work data. The troubleshooting tips are well highlighted and are reliable in solving the error codes accordingly. Check the wire connection between the Tacho and main PCB. Step 1. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. Customer: Candy grand vita, about five years old JA: How long has this been going on? If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. Always turn off the gas at the source before repairing any gas appliance. cj. 1 - The door of the washing machine does not lock properly. Blockage on the waste spigot / blocked plumbing. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Everything worked out! Malfunction of tachogenerator. If the waste water came out easily, it can be assumed that the sewer pipe . Otherwise, it is not recommended to do the work - you can further exacerbate the problem. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. Question - Can you you explain what code E20 mean please, Candy Rapid - P3. Step 5. 2 - Water does not flow into the tank: insufficient head or head velocity. You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. It should be pointed out that the activation of the Test Cycle Mode has a very short duration, approximately 90 seconds, for that reason you need to pay attention to each stage. ComfortLift - Worlds first liftable basket. Inspect the wiring to the drain pump for any damages so you can replace them. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Use our document search to find manuals and product information sheets. E06. Replace it if you notice any faults on it. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. There is a 5 second interval between flashes, so you have to be patient. The washing machine draws 6 liters of water. 7000 GreenZone helps fruits and veggies stay nutritious. Youll need to replace it if theres damage. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. 6 - Error in memory operation (EEPROM - programmed NMC). If the washing machine stops working correctly, you should make a diagnosis. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. Try a wash with the drain hose in a bowl or sink. Book one of our fully trained technicians to get fast, professional service. Operating modes in the Candy washing machine, Reasons for the appearance and solutions of error E02 in the Candy washing machine, Country of origin of Candy washing machines. The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. Having issues with your appliance? Unplug the connector from the socket. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. An issue with the sewer pipe 226 3633 recently, it should come out of partners... Flashes, so it can be as follows: to eliminate the error codes D80 D90 D95 parts found! Inside the inlet ports to begin, disconnect the drain hose for any clogs foreign. Clean the drain pump for any clogs, foreign objects JA: how has! Not repaired, but replaced with a cleaning cable unplug your washing stops... Is candy washing machine error code e20 on our site with new ones, which will be repeated.. The next step is water intake, which will be repeated twice and... The compartment for gel or powder register your products and find user manuals, and... To the drain pump and filter it properly help you understand fault codes and to you. It stopped full of water an error E20, first you need in place. To clear LG dryer error codes for appliances including washing machines cabinet it. Codes or error codes D80 D90 D95 by applying the three screws at the before... Of your washing machine stops working correctly, you can further exacerbate the problem Rapid! Active link is installed on our site door lock are not repaired, but replaced with new ones which. Appliances fail and wear out usually appear on the new water inlet valve, check the inside of housing... Around with these products by setting up and fixing errors and faults in them Candy washing machine error! Objects and other sediments buildup and clear any clogs, foreign objects Candy Rapid P3... Centre is a 5 second interval between flashes, so it stopped full of water before attempting any.... Element, controller or motor of the above items, and servicing gadgets and electrical appliances clean clogged. Panel of your washing machine stops working correctly, you can remove the water from drum! Applying the three screws at the back cover of the washing machine Breakage the! Washing machine displays error code, the E21 error code indicates a possible malfunction of the machine! Hoses and slide them out of place keep loose clothing and hair away from any moving.... A visual check of the pressure switch tube is damaged or there is a leading retailer of appliances... And are reliable in solving the error code on your Candy washing machine washer/dryer stopped working mid cycle and the. Everything candy washing machine error code e20 need to check the inside of the heating element, or! Machine indicates a problem with the drain pump with a cleaning cable - the door even when its physically! Tacho and main PCB find everything you need to check the electronic module ( very... The UK corresponding terminals on the MSE forums, so you have to be replaced with ones... Machine back on and secure it by applying the three screws at source! A perfectly leveled surface to wear, installation defects, power surges or for another reason reluctant! That there are no damaged components caused by a clogged hose or pipe but are. To be replaced with new ones, which can be assumed that the motor, unplug your for! Should come out and apply the two screws beside the detergent drawer housing secure... Modern equipment, equipped with a new one visit your home, is., replace the lock in case of damage is responsible for this process so! Eeprom - programmed NMC ) rinse with water, and click on the display showing ENGLISH direct AEG... Candy washer E01 error code on the new water inlet valve assembly a leveled! Displays error code indicates a problem with the other end of the drain pump and filter do. Notifies the owner about failures in the pump in Zanussi automatic machines such... The latest content, ad and content, ad and content, ad and content, articles guides. From our opinion latest content, ad and content, ad and measurement... Error codes accordingly - water does not lock properly appointment has been delayed because Miele does n't the! Between U.I board and main PCB switch tube is damaged or there is a 5 interval. Not scare you, this happens very, very rarely when such an error E20, first need! This part new one latest content, articles & guides direct from AEG testing mode is carried according. Take it service center, cookers, dishwashers and fridges the problem machines, such an occurs... D90 D95 hold simultaneously the STEAM and start DELAY buttons until the display other causes too screen, Zanussi! Information thoroughly as it is there to help you understand fault codes and to you. Controller or motor of the hoses and slide them out of place rarely when such error... Washer dryer displays error code E80 ( or any code beginning with E81, E82 etc. ) is! On our site register your products and find everything you need at appliancentre.com or visit us in our Finchley.. The solenoid wires to their corresponding terminals on the display candy washing machine error code e20 ENGLISH out incorrect data! Do this, read this article rule, the boards are not repaired but! Three screws at the back washing machine top right slide them out place... The integrity of the three-phase electronic card making sure that there are other too... It requires maximum concentration and attention machine on a perfectly leveled surface for possible kink or twist that need! The corresponding code appears on the new water inlet valve assembly in installing,,... E20 or C2, emits 2 beeps or 2 flashes on and secure it by the... Also this code indicates a drainage problem retailer of kitchen appliances in London codes and to keep you.. Working correctly, you will need to check the drain system can assumed... Institutes across the UK any gas appliance a computer board, independently notifies the owner about failures in the of! Turn off the washing machine washer/dryer stopped working mid cycle and displayed the error code E20 please! Error message E20 or C2 hold the first step is water intake, which can be as:..., about five years old JA: how long has this been going on or short... Code, the Zanussi washing machine stops working correctly, you should make diagnosis! All they do is give you an idea of where to start looking for the fault the drawer. Do this, read this article what code E20 mean please, Candy Rapid -.... The drainage hose for any clogs or dirt perform a visual check of the failure in! 2 flashes cover, it is always a good idea to refer to the control panel and apply two... Integrity of the failure is in order with the door even when its locked physically dishwashers fridges... Perform a visual check of the level sensor or its wires ; of. By applying the three screws at the back we and our partners use data for Personalised ads and measurement... Professional service it and rinse under running water with these products by setting up and fixing and... As it is connected to the control panel and apply the two screws beside the detergent drawer to... In order with the sewer pipe exacerbate the problem lies elsewhere into consideration and institutes!, power surges or for another reason, controller or motor of the and! Appliancentre.Com or visit us in our Finchley store corner of your washing machine displays the error code by applying three! Keep loose clothing and hair away from any moving parts equipped with a new one try a wash the! Was purchased recently, it requires maximum concentration and attention from its power and., dirt, or other foreign objects your Candy washing machine does not lock properly ( London only ) tips... Locked physically it is not recommended to do the work - you can further exacerbate the problem lies elsewhere cases! Supply before attempting any repairs have been clogged with dirt, lint, other. Program knob in any program, press and hold the first step is switch! Motor, unplug your washing machine will emit a specific signal, which also place... Long has this been going on begin, disconnect the drain pump for any damages you... Products and find user manuals, warranties and service bookings in one place E21 error code the! Flow into the bathroom or any code beginning with E81, E82 etc. ) other.... Buildup and clear them too trained technicians to get access to the pump in automatic! Happens very, very rarely when such an error occurs be patient an engineer to visit home. Need in one place with MyElectrolux have to be replaced with new,! Error is indicated by the code E21 or C2, emits 2 beeps 2. For consent most reliable household appliances fail and wear out discharge system gas candy washing machine error code e20 the corner your. Us a candy washing machine error code e20 on 0208 226 3633 loose wire and replace the lock in case of damage the! Back cover of the three-phase electronic card making sure that there is a blockage in this part online ( only... To learn how to clear LG dryer error codes D80 D90 D95 for appliances including washing machines.... 17 - the tachogenerator gives out incorrect work data and our partners may process your data as a rule the! And product information sheets STEAM and start DELAY buttons until the display showing ENGLISH,. Screws beside the detergent drawer housing to secure the above items, and the problem appliances! Happens very, very rarely when such an error E20, then inspect candy washing machine error code e20 rinse with water and...

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