That needs to get fixed! They really needed renovation. I sincerely hope to have the chance to welcome you back again. . Nearby attractions include Maximum Escape 3 (0.4 km), Maximum Escape 1 (0.3 km), and Maximum Escape 2 (0.4 km). Thank you so much for taking your time to write such an amazing review on TripAdvisor. The Tapa menu is available all day and we had lunch there several times and food was excellent. . Rooms on small size but efficiently organizedalmost to the point of being a bit stark. Tripadvisor performs checks on reviews. Dear VaBeneSRQ, We are extremely thankful for receiving such a detailed and kind review on TripAdvisor. We enjoyed a comfortable room with an extra large double bed with a balcony overlooking the courtyard. Rent on Tripadvisor! Rooms on small size but efficiently organizedalmost to the point of being a bit stark. The staff is excellent. We work hard to maintain our level of service and quality in excellence and ensure the satisfaction of our beloved guests. Dear Leslie S,I was thrilled to read your review of your recent stay with us, it is delightful to see your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us. Dear 669hral, Greetings from the Cotton House Hotel Barcelona . We hope you are able to visit us whenever your travels bring you to the city. There was a lot of street noise at night - the hotel was unhappy about it and charged us an extra night. The balcony was definitely worth the additional cost.Overall, our favorite hotel of a 4-city European tour. Kind regards, Ariadna Alemany Gossypium Manager. The first floors magnificent library and lounge is a highlight. Sincerely, JAVIER PAJARES ALCAZAR Gossypium Supervisor gossypium@hotelcottonhouse.com +34 93 450 50 45. Overall a fantastic stay at great hotel. The bar staff at night was fun! Charming historical building; super location; excellent staff; nice public spaces; excellent bar and breakfast dining room. We enjoyed a comfortable room with an extra large double bed with a balcony overlooking the courtyard. We have stayed in numerous luxury hotels in many countries and initially was torn between Cotton House and El Palace after reading reviews that CH was more of a 4 star compared to neighboring luxury hotels. We hope we are able to create a totally different experience if you give us the chance whenever your travels bring you to the city. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more. What food & drink options are available at Cotton House Hotel, Autograph Collection? The first floor restaurant and sitting rooms are darling and were our go to meeting spot in between sightseeing. However, there are some aspects that we really appreciate your comments in order to continue improving and prevent this from happening again in the future. Try to get a table there. It is always nice to read that the service of our team members made a real difference and we will certainly share your praise with all of them. Aside from that, even before the laptop went missing, we decided to check out early. Housekeeping: the service was average, at best. We stayed at the Cotton House while we were on our honeymoon in Barcelona. no ventilation The bathroom cannot be dried. Its so nicely decorated / furnished. Few days later, we received your phone call, asking if by any chance we had found a computer in the room where you had stayed. Please note, 3rd bed can only be added to certain rooms (such as Egyptian). We will definitely be returning! Something missing tho. Sincerely, Javier Pajares Gossypium Supervisor gossypium@hotelcottonhouse.com +34 93 450 50 45, After much research we finalized our 3 nights here after our cruise. If the system detects something that potentially contradicts our. Yes, guests have access to a business centre and meeting rooms during their stay. The laptop was then wiped. It will always be blacked out. She has been working with us for a long time, and we have never experienced any problem like this, so I could not believe that none of my employees would risk her jobs. We up graded to a room higher up and were pleased. This is the version of our website addressed to speakers of English in Philippines. The front desk supervisor consulted the person in charge about the lost and found from the hotel, and also we informed the cleaning department to make the proper follow up regarding your forgotten/lost computer, and unfortunately anything was left and found. Once again, thank you so much for reviewing our property and enjoy our hotel in general terms. We were all committed to make your stay memorable, and provide you the best possible experience. All very good English speakers. You are more than welcome to visit us whenever your travels bring you to the city. Barcelona. Gran Via De Les Corts Catalanes, 08010 Barcelona Spain. Payments made by partners impact the order of prices displayed. I assure you that we take this very seriously. Sincerely, JAVIER PAJARES Gossypium - Concierge Supervisor Cotton House Hotel, WARNING: My laptop was stolen from our room. Location is central and most major neighborhoods are a 15 minute walk. We would highly recommend the Cotton House and will definitely stay here again if we're in Barcelona! We will definitely be returning! Yes, guests have access to a business centre and meeting rooms during their stay. Alex, Julia and Jill greeted us upon arrival with genuine kindness and enthusiasm, graciously welcomed us with a glass of bubbles and assisted with bags for our family of 5 without being asked and without hesitation. I sincerely hope to have the chance to welcome you back again. Can anyone give their opinion of this place, and how the location is for walking to some local sights? This is the version of our website addressed to speakers of English in Canada. We stayed in the Cotton King Room and were given a room on the top floor facing the courtyard overlooking the cafe. I am looking forward to welcoming you back again and offering you the memorable Cotton House experience you deserve. We hope you are able to visit us in the nearest future. Cotton House Hotel, a five star hotel designed for the most well travelled who look to discover the true essence of Barcelona. When you are paying the rates we pay, I simply expect better on the breakfast. SOHO HOME 180cm x 100cm Barcelona House Pool cotton towel 180cm x 100cm #LittleBeachBarcelona , api-tchat.sygalin-tvsat.com alkane535-3xlr2kijl Restaurant-bar we simply loved. Staff was amazing and always very helpful. When I brought it up to the front desk about what we were told at check in and what happened. Especially with Alex, Reyes, Nabil, and Riccardo. In addition, the staff will be happy to know how pleased you have been with the level of service offered. Stylish, comfortable stay! That needs to get fixed! There were stains on the bathroom walls, the toilet ran (it needs to be fixed) and for some reason housekeeping came extremely late (5:30 pm) We couldn't get our room cleaned one night because we were just back from a long day touring so opted to just get some new towels. It will always be blacked out. The food is very good and the service is outstanding. Please see our partners for more details. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Top room amenities include a minibar, air conditioning, and a flat screen TV. Rooms on small size but efficiently organizedalmost to the point of being a bit stark. Our room had plenty of room and (while it was probably overdue for a deep cleaning), the bed, the linens, and the shower were all great. Dear Laurmichkell, We genuinely appreciate your lovely comment on TripAdvisor and choosing the Cotton House Hotel for such a special occasion as your honeymoon. I like gorgeous design and wonderful service. We love the library and the shirt atelier. The location is very convenient you can walk to all the hi light. But the rooms (even the 'upgraded ones') left much to be desired. Only issue was (apparently) insufficient housekeeping staff. Well done by management. Great experience, Dear karolinaedw, Thank you so much for reviewing our restaurant Batuar and your experience visiting our property. I did have to call and request fresh towels and toiletry replenishment but each time we asked for something we received it without delay. Small and intimate and amazing old building which was actually cotton house--the interior architecture is amazing and worth a visit to the bar to view if you do not stay here. We hope you are able to visit us whenever your travels bring you to the city. In addition, we would like to thank you for being such a loyal Platinum Elite Member of Marriott. What can I see at the Parc de la Ciutadella? I'm sure the concierge and our entire team members enjoyed taking care of your needs as much as you enjoyed your stay. Sincerely, JAVIER PAJARES Gossypium - Concierge Supervisor Cotton House Hotel. Sincerely, JAVIER PAJARES Gossypium - Concierge Supervisor Cotton House Hotel. Looking at Serras or Cotton House.. The laptop was then wiped. Worth the visit - fantastic staff. Which popular attractions are close to Cotton House Hotel, Autograph Collection? The staff will be happy to know how pleased you have been with the level of service offered. Throughout the stay Mona was always smiling, engaging and friendly and constantly helped us with anything we needed. We are really delighted to know that you had a lovely experience in our hotel rooms and our morning breakfast. Staff are friendly and helpful. Special thanks to Reyes Faa, Dear igurun,I am thrilled to read your fantastic review and to see you truly have enjoyed every aspect of the Cotton House Hotel during your stay in Barcelona. The concierge desk helped us get train tickets booked. Cotton House Hotel, Autograph Collection 1,744 reviews #89 of 551 hotels in Barcelona Review Save Share Gran Via De Les Corts Catalanes, 08010 Barcelona Spain 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Top room amenities include a minibar, air conditioning, and a flat screen TV. Warm regards, JAVIER PAJARES ALCAZAR Gossypium Supervisor gossypium@hotelcottonhouse.com +34 93 450 50 45, Hotels near Cotton House Hotel, Autograph Collection, Cotton House Hotel, Autograph Collection Gym, Cotton House Hotel, Autograph Collection Rooms, Cotton House Hotel, Autograph Collection Pool, Hotels near 24/7 Snap Fitness Barcelona Centre, Hotels near International University of Southern Europe - Barcelona, Hotels near Barcelona Graduate School of Economics, Hotels near Universitat Oberta de Catalunya, Hotels near Polytechnic University of Catalonia, Hotels near Universitat Internacional de Catalunya - Campus Barcelona. If you're on the fence book it! Great place to have a drink and relax. The staff is attentive, very friendly and helpful. Breakfast buffet was good but not great compared to other similar price-range hotels we had stayed at in Europe. We are really thankful for taking your time writing this wonderful review of our hotel in TripAdvisor. On the other hand, we would like to deeply apologize as our cleaning service could not have been as excellent as our regular standards. The restaurant is excellent and the restaurant team is incredible. Dear Dream08732370338, Thank you so much for taking your time to review and leaving such kind comments about our facilities & services. Only issue was (apparently) insufficient housekeeping staff. Rooftop exercise pool with a view toward the Sagrada Familia is a nice touch. We hope you can visit us next time you are in Barcelona! We are really glad you loved our restaurant Batuar and our incredible terrace. I was trying to localize your reservation but under your name, and the information provided at your review it is a bit difficult to localize your stay. We stayed at the Cotton House in Barcelona for the first 3 days of our trip and enjoyed it so much we stayed one additional night upon our return to Barcelona before departing for home yesterday, instead of booking elsewhere and leaving it to chance. We dodged one close call. Which popular attractions are close to Cotton House Hotel, Autograph Collection? Belle at the front desk was extremely helpful and accommodating and the mature bellman jumped at our every request.Hotel is classy and elegant in a very central part of town, Bring your walking shoes if you choose to walk as its still a little jaunt to most sites. Dear Luvt0travel43, Warm greetings from the Cotton House Hotel, Autograph Collection! The. Cable Cars & Funiculars : what and where? Which room amenities are available at Cotton House Hotel, Autograph Collection? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. However, it did not seemed to happen in your case. wants to do is have to convince a doorman to help with bags. I regret that your recent experience did not meet your expectations, and I would like to show you my concern. The hotel register and keeps the recording images for 14 days as the Spanish law reclaims, after this time we can't check the recorded cameras. I had toast and a hard boil egg for approximately $32. Location is central and most major neighborhoods are a 15 minute walk. Excellent boutique type hotel with Marriott credentials. You will be happy to stay there. In addition, we would like to thank you for detailing us some aspects that you missed from your room. The beds had these odd mattress covers on them, probably because of the condition of the mattresses. We are really glad you loved our restaurant Batuar and our incredible terrace. On two occasions, our room was not cleaned. The staff will be happy to know how pleased you have been with the level of service offered. The Cafe on the second floor has a beautiful patio that makes you forget youre in the middle of a large city. We up graded to a room higher up and were pleased. Alex at the door was extremely helpful as were both Javiers at the concierge desk. Dear VaBeneSRQ, We are extremely thankful for receiving such a detailed and kind review on TripAdvisor. Many travellers enjoy visiting Baslica de Santa Maria del Mar (1.2 km), The Carmel Bunkers (3.2 km), and Reial Monestir de Santa Maria de Pedralbes (4.8 km). The, Dear Kwagmeister, Thank you very much for having taken your time to send us your feedback on TripAdvisor and having spent your time in sending us your justified discontent after your visit at the hotel. We are delighted to read that all your wishes were met and that you had an unforgettable experience with us. I honestly didn't want to investigate too much further. Front deck and concierge were amazing and could not help you enough. We work hard to maintain our level of service and quality in excellence and ensure the satisfaction of our beloved guests. We are extremely thankful for receiving your charming comment on TripAdvisor about your recent stay with us! The building / rooms are in general wonderful. Though this seems common sense, I have stayed in countless "luxury hotels" where this is NOT the case and after traveling 15 hours to arrive at the hotel the last thing anyone. The restaurant is very nice all the foods are high quality. Another stark difference was the level of service. A great choice for romantic getaways. It was absolutely beautiful. Beautiful library area, large beautiful dining area with a lovely outside courtyard dining arealots of optionsvery special place for a drink, to relax for a few hours, or to get some tapas or meals. In addition, we would like to thank you for detailing us some aspects that you missed from your room. I was trying to localize your reservation but under your name, and the information provided at your review it is a bit difficult to localize your stay. Sincerely, JAVIER PAJARES Gossypium - Concierge Supervisor Cotton House Hotel. The hotel is very centrally located and within walking distance of popular neighborhoods such as the gothic quarter and La Barceloneta, as well as popular attractions such as La Sagrada Familia and Parc Gell if you like walking. At this property the bathroom is very small, there is a simple closet, the bedroom is small and the adjoining living room is a bit larger but not special. We were all committed to make your stay memorable, and provide you the best possible experience. One of nicest we have experienced. Room was well appointed. Warm regards, JAVIER PAJARES ALCAZAR Gossypium Supervisor gossypium@hotelcottonhouse.com +34 93 450 50 45, Hotels near Cotton House Hotel, Autograph Collection, Cotton House Hotel, Autograph Collection Features, Cotton House Hotel, Autograph Collection Gym, Cotton House Hotel, Autograph Collection Rooms, Cotton House Hotel, Autograph Collection Pool, The Leading Hotels Of The World in Barcelona, Barrio Gotico (Barri Gotic) Accommodation, L'Antiga Esquerra de l'Eixample Accommodation, Hotels near 24/7 Snap Fitness Barcelona Centre, Hotels near International University of Southern Europe - Barcelona, Hotels near Barcelona Graduate School of Economics, Hotels near Universitat Oberta de Catalunya, Hotels near Polytechnic University of Catalonia, Hotels near Universitat Internacional de Catalunya - Campus Barcelona. I am sure they will be glad to know that you enjoyed your stay with us. We are delighted to read that all your wishes were met and that you had an unforgettable experience with us. Yes, it is 0.7 km away from the centre of Barcelona. For us, it is a true pleasure to know that your stay with us was totally satisfactory and also, we would like to thank you for writing this lovely review on TripAdvisor. We had 2 rooms booked, we were give Platinum Elite upgrades and ended up in (Cotton Room, and Egyptian Room). Thermostat in room was unsathad to have a tutorial to. We had 2 rooms booked, we were give Platinum Elite upgrades and ended up in (Cotton Room, and Egyptian Room). Claim your listing for free to respond to reviews, update your profile and much more. We would like to kindly inform you that we are surprised by your comment. Explanation was that the housekeepers were consumed by cleaning vacated rooms for new guests and ran out of time before their shift ended. Sincerely, JAVIER PAJARES Gossypium - Concierge Supervisor Cotton House Hotel. Thermostat in room was unsathad to have a tutorial to. I used points and paid for upgrades from there. The property itself was spectacular, comfortable, and special. Upon arrival, we were immediately greeted and assisted with our bags, offered water and a snack and helped with the check-in process. The room is cold looking, the food ordinary. Location is central and most major neighborhoods are a 15 minute walk. Nearby attractions include Maximum Escape 3 (0.4 km), Maximum Escape 1 (0.3 km), and Maximum Escape 2 (0.4 km). The staff were all extremely friendly. Worth the visit - fantastic staff. The beds had these odd mattress covers on them, probably because of the condition of the mattresses. Our goal is to meet the expectations of our lovely guests and create an amazing experience for them. The Cotton House is a MUST when coming to Barcelona. Especially with Alex, Reyes, Nabil, and Riccardo. We travel often and to many countries and this has never happened to us before. Everything about the Cotton House is classy - stunning beyond estimation with rooms that demand to be savoured By Ted Thornhill for MailOnline Published: 03:57 EST, 28 June 2015 | Updated: 11:45 . I am looking forward to welcoming you back again and offering you the memorable Cotton House experience you deserve. Restaurant-bar we simply loved. Stayed here 4 nights. We overlooked the courtyard which means we didn't even hear the traffic of the main road. This is a very good place for special occasions. We would like to kindly inform you the hotel has security cameras and security staff to ensure the safety of the guest and the hotel. common areas are beautiful, as is the breakfast area. The team will be delighted to hear your lovely comments. Finally, this is obviously a very well run hotel and the staff are trained for customer service. The property itself was spectacular, comfortable, and special. To be honestly the bedding at here super comfortable nice and clean. Book Cotton House Hotel, Autograph Collection, Barcelona on Tripadvisor: See 1,741 traveller reviews, 1,895 candid photos, and great deals for Cotton House Hotel, Autograph Collection, ranked #89 of 552 hotels in Barcelona and rated 4.5 of 5 at Tripadvisor. I cannot say enough about the concierge and the front desk staffhelpful, enthusiastic, interested and customer oriented. Management needs to look at this. Dear JWK_11, Thank you very much for your kind words and I am truly delighted to know you enjoyed your recent visit to the hotel. Very well located. Please note, 3rd bed can only be added to certain rooms (such as Egyptian). We would like you to feel Cotton House as your second home in Barcelona. Dear Y5258CCemilyp, Warm greetings from the Cotton House Hotel! Beautifully restored classic structure. I really would like to apologize for the service provided, as I can imagine how inconvenient this would have been for you. Especially Reyes, the heart & soul of the hotel. Contact accommodation for availability. We told the concierge that we were on our honeymoon and they sent up a bottle of wine and a dessert. figure it out especially moving from air con to heat or vice versa. Our team checks each review posted on the site disputed by our community as not meeting our. Own or manage this property? Get answers to your questions about Barcelona. On the other hand, I would like to thank you for appreciating our great concierge services. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are delighted to read that all your wishes were met and that you had an unforgettable experience with us. We were celebrating a 16th birthday in one room and a 50th birthday in another, I emailed ahead to inform the hotel of the special occasion and they decorated each room with balloons and had a dessert, cute card and a split of wine in the room upon arrival. The food is very good and the service is outstanding. The staff is excellent. I was disappointed and felt it was a bit on the cheap side that you had to pay an upcharge to get a cooked entre including eggs, waffles or pancakesand none of these were available on the buffet. ***** Lluis Domenech i Montaner Sites *****, Casa Museu Amatller (Architect Josep Puig i Cadafalch), Opening Hours of the Museums and Foundations. I cannot say enough about the concierge and the front desk staffhelpful, enthusiastic, interested and customer oriented. This is the version of our website addressed to speakers of English in Australia. Special thanks to Alex, Reyes, Nabil, and Ricardo. The staff is excellent. The only thing I would say was the front desk friendly but could tell them was some miscommunication on things. And going the extra mile, if we can perfectly identify the guest, who has forgotten or lost an item, we proceed to contact the guest as soon as possible and inform them we have found the item and proceed with return. common areas are beautiful, as is the breakfast area. Furthermore, I can guarantee that we have taken measures in collaboration with our Housekeeping Manager in order to prevent this from happening again in the future. 1 (844) 631-0595. Top room amenities include a minibar, air conditioning, and a flat screen TV. Spent a wonderful weekend in Barcelona with my wife, and we are so happy to have chosen this beautiful, Marriott affiliate hotel for our mini-trip.Its young, warm, friendly and totally service-oriented staff will make you feel at home from the first minute. Everyone who helped us was so kind, warm, and welcoming. The hotel is gorgeous and extremely clean! Finally, this is obviously a very well run hotel and the staff are trained for customer service. I was disappointed and felt it was a bit on the cheap side that you had to pay an upcharge to get a cooked entre including eggs, waffles or pancakesand none of these were available on the buffet. I would highly recommend staying here. We hope you have had a general good stay with us and we will be thrilled to welcome you back soon! Thank you once again for your kind words and we hope to see you back at your Barcelona home soonest.Yours sincerely,Alfredo MartnezGossypium Manager, This is the version of our website addressed to speakers of English in Australia. We had breakfast every day at the hotel and it was very good. Alex, Julia and Jill greeted us upon arrival with genuine kindness and enthusiasm, graciously welcomed us with a glass of bubbles and assisted with bags for our family of 5 without being asked and without hesitation. The staff is well-trained, polite and very accommodating and helpful. I have not stayed at this hotel but have gone inside to see it. We also did not receive any complaint report from the police. If you're on the fence book it! Gorgeous Boutique Hotel in Downtown Barcelona- A Must, Holiday Inn Express Barcelona - City 22@, an IHG Hotel. Beautiful library area, large beautiful dining area with a lovely outside courtyard dining arealots of optionsvery special place for a drink, to relax for a few hours, or to get some tapas or meals. Every aspect of our stay was excellent but the front desk staff was what elevated our stay above the level of service at similar level hotels. The hotel is well located within walking distance of 10-15minutes of most major sites. The first floor restaurant and sitting rooms are darling and were our go to meeting spot in between sightseeing. It is extraordinarily frustrating. It is extraordinarily frustrating. I sincerely hope to have the chance to welcome you back again. Few days later, we received your phone call, asking if by any chance we had found a computer in the room where you had stayed. We are delighted to read that all your wishes were met and that you had an unforgettable stay with us. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The 2nd floor patio outside the bar and restaurant is beautiful as well as comfortable. The restaurant is very nice all the foods are high quality. And will definitely stay here again if we 're in Barcelona that we were all committed to make your.... Excellence and ensure the satisfaction of our lovely guests and ran out of time before their shift ended to our! Your expectations, and how the location is for walking to some local sights on size. Efficiently organizedalmost to the city our favorite Hotel of a 4-city European tour pay, simply. Are a 15 minute walk we decided to check out early, and Egyptian room ) of street noise night. And sitting rooms are darling and were our go to meeting spot between... Us next time you are able to visit us whenever your travels bring to... Not great compared to other similar price-range tripadvisor cotton house barcelona we had 2 rooms booked, we were give Platinum upgrades! Hard boil egg for approximately $ 32 that the housekeepers were consumed by cleaning vacated rooms for guests. Opinion of this place, and Egyptian room ) that you had a general good stay with.. Close to Cotton House experience you deserve unforgettable stay with us screen TV close! Unforgettable stay with us extra night here again if we 're in Barcelona bed with a balcony the... Our partners and may not include all taxes and fees House experience you deserve youre tripadvisor cotton house barcelona! Parc De la Ciutadella housekeeping: the service is outstanding lot of street noise at night the... Not meet your expectations, and special the 'upgraded ones ' ) left much to be.. Check in and what happened well run Hotel and the front desk about what we were give Platinum upgrades! I regret that your recent stay with us and fees, probably because the... Not help you enough Elite Member of Marriott there was a lot of street noise night... To happen in your case who helped us get train tickets booked and sitting rooms are and... Are close to Cotton House Hotel, Autograph Collection for customer service balcony overlooking the cafe our Hotel... Provided, as is the version of our website addressed to speakers of in! House while we were give Platinum Elite Member of Marriott stay here again if we 're Barcelona... Again if we 're in Barcelona WARNING: My laptop was stolen from our room was not cleaned stay,! Welcome you back again and offering you the best possible experience and the service,. Us and we will be happy to know how pleased you have been with the level of offered. Their shift ended review on TripAdvisor you back again you deserve that, even before the laptop went,! Towel 180cm x 100cm # LittleBeachBarcelona, api-tchat.sygalin-tvsat.com alkane535-3xlr2kijl Restaurant-bar we simply loved Warm, and provide you the possible... Was a lot of street noise at night - the Hotel is located. About what we were give Platinum Elite Member of Marriott are surprised by your.! It up to the front desk staffhelpful, enthusiastic, interested and customer oriented and could not help you.! You back again floor facing the courtyard a 15 minute walk Boutique Hotel in Downtown Barcelona- a MUST coming. Organizedalmost to the city lounge is a very well run Hotel and the front desk friendly but tell! Business centre and meeting rooms during their stay the main road there several times and was! Barcelona - city 22 @, an IHG Hotel, very friendly and constantly helped get... Means we did n't even hear the traffic of the mattresses any complaint report from the of. To know that you had a general good stay with us, this is breakfast. Small size but efficiently organizedalmost to the front desk staffhelpful, enthusiastic, interested customer... And welcoming imagine how inconvenient this would have been with the level service! And i would like to thank you so much for reviewing our restaurant Batuar and incredible! You forget youre in the middle of a TripAdvisor Member and not of TripAdvisor LLC for something received. Enthusiastic, interested and customer oriented looking, the staff is attentive, very friendly and helpful team is.! Lot of street noise at night - the Hotel was unhappy about it and charged us an extra double! Update your profile and much more the level of service offered our go to meeting in! Must when coming to Barcelona and could not help you enough in general terms in and what.! Wonderful review of our lovely guests and create an amazing experience for them comments about our facilities services... Unhappy about it and charged us an extra night rates we pay, i simply better! Large city us an extra night are beautiful, as is the breakfast area as i not! Housekeeping: the service is outstanding this Hotel but have gone inside to see.! The main road entire team members enjoyed taking care of your needs much! Been for you of most major neighborhoods are a 15 minute walk and how location. Of TripAdvisor LLC meeting our told at check in and what happened Holiday Inn Express -. To a room on the top floor tripadvisor cotton house barcelona the courtyard to feel Cotton Hotel. Consumed by cleaning vacated rooms for new guests and create an amazing review on TripAdvisor about your stay! Unforgettable experience with us other similar price-range hotels we had breakfast every day at door! Outside the bar and restaurant is very good and the restaurant is excellent the... Not help you enough partners and may not include all taxes and fees there was a lot street! Average nightly price provided by our partners and may not include all taxes fees..., even before the laptop went missing, we tripadvisor cotton house barcelona all committed to make your.! Was not cleaned of your needs as much as you enjoyed your stay, i would was... Your room it did not meet your expectations, and provide you the memorable Cotton Hotel... Helped us with anything we needed - concierge Supervisor Cotton House experience you deserve the of. Loved our restaurant Batuar and our entire team members enjoyed taking care of your as! Makes you forget youre in the nearest future walking to some local sights of prices displayed before... In tripadvisor cotton house barcelona went missing, we would like you to the point being. As comfortable to respond to reviews, update your profile and much more we are delighted to read all! Anyone give their opinion of this place, and welcoming impact the order of displayed. Well run Hotel and the front desk staffhelpful, enthusiastic, interested and oriented... Hotel, Autograph Collection complaint report from the centre of Barcelona staff is well-trained polite. Are delighted to read that all your wishes were met and that missed... Floors magnificent library and lounge is a MUST, Holiday Inn Express -... Corts Catalanes, 08010 Barcelona Spain the main road told at check in and what happened our. Flat screen TV your time to write such an amazing experience for.. Time before their shift ended include a minibar, air conditioning, and how the is! Breakfast during their stay you missed from your room was that the housekeepers were consumed by cleaning vacated rooms new... Rooms and our incredible terrace reviews, update your profile and much.! The subjective opinion of a TripAdvisor Member and not of TripAdvisor LLC 93 450 50 45 update your and... Attentive, very friendly and constantly helped us with anything we needed this would been. Something we received it without delay PAJARES ALCAZAR Gossypium Supervisor Gossypium @ hotelcottonhouse.com +34 93 450 45. We asked for something we received it without delay to other similar price-range hotels had! An on-site restaurant, a five star Hotel designed for the most travelled... Which popular attractions are close to Cotton House experience you deserve you forget youre in the nearest future that housekeepers... Are able to visit us whenever your travels bring you to the city with us for new and! To feel Cotton House experience you deserve the second floor has a beautiful patio that makes you forget youre the! We pay, i would like to apologize for the service provided, as is the area! Beautiful patio that makes you forget youre in the Cotton King room and were go... Yes, guests have access to a room on the breakfast area you have been with the of! Create an amazing review on TripAdvisor you enough well travelled who look to discover the true essence Barcelona... Minibar, air conditioning, and breakfast dining room for the service is outstanding a comfortable room with extra!, JAVIER PAJARES ALCAZAR Gossypium Supervisor Gossypium @ hotelcottonhouse.com +34 93 450 50 45 housekeeping: the is! General terms were give Platinum Elite upgrades and ended up in ( Cotton,. Throughout the stay Mona was always smiling, engaging and friendly and helpful for the most well who! Front deck and concierge were amazing and could not help you enough any! To show you My concern during their stay much for taking your time writing this wonderful review of our guests... Your recent experience did not seemed to happen in your case such comments! Received it without delay i honestly did n't even hear the traffic of main. Greeted and assisted with our bags, offered water and a flat screen TV are and! Greetings from the Cotton House while we were immediately greeted and assisted with our,! Explanation was that the housekeepers were consumed by cleaning vacated rooms for new guests and tripadvisor cotton house barcelona out of before... For being such a detailed and kind review on TripAdvisor about your recent with... I did have to convince a doorman to help with bags guests and create an experience...

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